If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. If you need to exchange it for the same item, send us an email at will be responsible for paying for your own shipping costs for returning your item. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If any item is not in its original condition, is damaged or missing parts we will not issue a refund or exchange.Īny item that is returned more than 30 days after delivery, we will not accept. It must also be in the original packaging.Please do not send your purchase back before contacting us. To be eligible for a return, your item must be unused and in the same condition that you received it. Whether it is a return or an exchange, a return label is not provided when submitting a Request Authorization, including international orders. If returning more than 4 pieces we will contact you and confirm a restocking fee before shipping out your order. Please keep in mind that we do no profit from the restocking fee and it is solely to ensure our low prices. We charge a 20% restocking fee for returned dresses or you can choose a store credit and will receive the full amount. Returns and Exchanges must be requested within 5 days of receiving the order. To return or exchange your dress, a return authorization is required. Please allow us 3-5 business days to process and ship your exchange. Our turnaround time for exchanges is fast to make sure you have your dress in time. There is no restocking fee for exchanging a dress. We understand that when you need to exchange a dress, you would like to have your dream dress asap.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |